Privacy Policy

1. Introduction

Cyber‑Minds Training Institutes (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or enrol in our training programs.

By using our website, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following information:

2.1 Personal Information

  • Full name
  • Phone number
  • Email address
  • WhatsApp number
  • Course enquiries
  • Messages sent through our contact forms
  • Information provided during registration or enrolment

2.2 Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

2.3 Tracking & Analytics

We use:

  • Meta Pixel (Facebook Pixel)
  • Google Analytics (if enabled)
  • Conversion tracking tools

These tools help us understand how visitors use our website and improve our marketing.


3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide course information
  • Process registrations
  • Improve our website and services
  • Run advertising campaigns
  • Measure marketing performance
  • Improve user experience
  • Send important updates or confirmations

We do not sell your personal information.


4. WhatsApp Communication

When you click our WhatsApp link or message us directly:

  • Your phone number becomes visible to us
  • We use it only to respond to your enquiry
  • We may send follow‑up messages related to your training request
  • You may opt out at any time by messaging “STOP”


5. Cookies & Tracking Technologies

Our website uses cookies and tracking tools to:

  • Improve website performance
  • Remember user preferences
  • Measure advertising results
  • Provide relevant ads on Facebook, Instagram, and other platforms

You can disable cookies in your browser settings.


6. Sharing Your Information

We may share your information with:

  • Payment processors (if applicable)
  • Advertising platforms (Meta, Google)
  • Service providers who help us operate our website

We do not share your information with third parties for unrelated marketing.


7. Data Security

We take reasonable steps to protect your information from:

  • Loss
  • Misuse
  • Unauthorized access
  • Disclosure

However, no online system is 100% secure.


8. Your Rights

You have the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communication

To exercise these rights, contact us at: cmhatfield@minds.co.za


9. Links to External Websites

Our website may contain links to external sites (e.g., WhatsApp, Facebook). We are not responsible for the privacy practices of those websites.


10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.


11. Contact Information

If you have questions about this Privacy Policy, contact us:

Cyber‑Minds Training Institutes Hatfield Plaza, 1122 Burnett Street, Pretoria Email: cmhatfield@minds.co.za Phone: +27 81 313 4197